Privacy Policy

  1. Introduction and Overview:

    We are UnmaskAI, a provider of academic integrity solutions aimed at preventing and detecting cheating in educational settings. This privacy policy outlines how we collect, use, and safeguard users' personal information. We are committed to upholding the highest standards of privacy protection and ensuring the confidentiality of user data.

  2. Information Collected:
    • Personal Information: When users sign up for our service, we may collect personal information such as name, email address, and contact details.
    • Data Collected by Website and Extension: Our browser extension is designed to monitor users' activity and searches within specific URLs, which are limited to educational platforms and websites related to artificial intelligence (AI). When a student accesses one of these URLs, our extension begins monitoring their activity and searches within that particular domain. In order to provide this functionality, our website and browser extension may exchange data for the purpose of syncing user preferences, activity logs, and other relevant information. We are committed to ensuring the privacy and security of our users' data. Any data exchanged between our website and extension is used solely for the purpose of improving the user experience, enhancing the functionality of our products, and providing personalized features. While users have the option to change their password, there are no additional data preferences to manage as our data collection is limited. The exchanged data may include but is not limited to:
      1. Activity Logs: Information regarding the user's browsing activity within the monitored URLs, including pages visited, searches performed, and interactions with the extension features.
      2. Authentication Tokens: Secure tokens used to authenticate users and ensure seamless integration between the website and extension.
      3. Error Logs: Logs of any errors or issues encountered by the extension or website during data exchange or functionality execution.
      4. Performance Metrics: Metrics related to the performance of the extension and website, such as response times, loading speeds, and usage statistics.
    • Information Shared by Schools: In some cases, schools may provide us with login credentials and student data to facilitate the integration of our services into their academic integrity programs.
    • Automatic Collection: We may utilize cookies or similar technologies to automatically collect certain information for functionality and analytics purposes.
  3. How Information is Used:
    • Detecting and Preventing Cheating Behavior: The information collected is primarily used to identify and deter instances of academic dishonesty within educational environments.
    • Improving Functionality: We use data to enhance the functionality and performance of our website and browser extension, ensuring a better user experience.
    • Sharing with Schools and Educators: Data may be shared with the user's registered school, including school administrators and professors. Additionally, data may be shared with schools within the same school district to support academic integrity efforts and facilitate the implementation of our solutions.
  4. Data Sharing:
    • Sharing with Educational Institutions: We may share information with the user's registered school, including school administrators and professors, to integrate our services into their academic integrity programs. Additionally, data may be shared with other educational institutions within the same school district for similar purposes.
    • Third-Party Service Providers: In some cases, we may engage trusted third-party service providers for data processing or analysis, ensuring compliance with applicable regulations.
    • Legal Compliance: We may disclose information in response to lawful requests or to comply with legal obligations.
  5. User Controls and Choices:
    • Accessing and Updating Information: Users can access and update their personal data through their account settings on our platform. Currently, the only information collected from users, such as students and professors, includes their school email, name, and password. However, please note that users can only update their password through their account settings. For any changes to their school email, users must obtain permission from the school administrator. Additionally, the information collected by the browser extension cannot be updated by the user. We are committed to maintaining the accuracy and security of users' personal data. If users have any questions or require assistance regarding their account information, they can contact our support team for further guidance.
    • Opting Out: Users currently do not have the option to opt out of data collection or sharing activities within the website or extension unless permission is granted by the school. As such, all data collection and sharing activities described in this privacy policy are inherent to the functionality of our platform and cannot be adjusted by the user without permission from the school. We are committed to transparency regarding our data practices and ensuring the privacy and security of users' personal information. If users have any concerns or questions regarding data collection or sharing, they can reach out to our support team for further clarification.
    • Account Deletion: Users can request the deletion of their account and associated data by contacting our customer support team, subject to permission from the school. We are committed to facilitating the process of account deletion while ensuring compliance with any relevant policies or procedures set forth by the school. If users wish to initiate the account deletion process, they can reach out to our customer support team for assistance.
  6. Security Measures:
    • We implement robust security measures to protect users' information, including encryption, access controls, and regular security audits. These measures are designed to safeguard data against unauthorized access, disclosure, or misuse.
  7. Retention and Deletion:
    • We retain users' information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request or when no longer needed, we promptly delete users' data in a secure manner.
  8. Children's Privacy:
    • We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that we have inadvertently collected information from a child, please contact us immediately to request its deletion.
  9. Updates to the Privacy Policy:
    • This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Users will be notified of any material changes through email or website notifications.
  10. Contact Information:
    • For questions, concerns, or requests regarding your privacy, please contact us here.
  11. Legal Compliance:
    • We adhere to all applicable laws and regulations governing the collection, use, and protection of personal information, including but not limited to FERPA, GDPR, CCPA, and COPPA.